Privacy Policy

Our Commitment to Integrity

At Consultycs DMCC, integrity is the foundation of our services. We have consistently proven our commitment through years of quality and personalized service to our Clients. Protecting your privacy and personal information is central to how we operate.

Website Visitors

This section explains our policy concerning any personal information you may provide to us when accessing our website (https://consultycs.com). Our aim is to protect your data on the internet in the same way we safeguard it through all other forms of communication with you. Consultycs DMCC does not give, sell, rent, or otherwise provide information to third parties regarding any person visiting our website. The only exception is when information must be shared with our attorneys, trust companies, or financial institutions as necessary to execute a Client’s order. Visitors are welcome to email us with questions, concerns, or requests. Email addresses are never sold or disclosed to third parties. All electronic communication with us is treated as highly confidential.

Client Enquiries

We use the information you provide about yourself when requesting information or placing an order solely to complete that request or order, and for internal accounting and record-keeping purposes.

• We respect your privacy and do not share your information with external parties, except as required to fulfill your requests.
• Return email addresses are used only to respond to your enquiries and are not shared.
• Your mailing/shipping address is used to send you service information, invoices, and related documentation.
• Your telephone number is used only for our sales or customer service team to contact you regarding your enquiries, orders, or service updates.

You may register on our website if you wish to receive our service catalogues, newsletters, or updates. Information you submit will only be used for this purpose with your consent.

Client Engagement

If you provide us with personal data (such as address, email, telephone, or other identification details), this information will not be disclosed, sold, or shared with third parties unless:

• You provide consent, or
• We are legally required to do so.

Consultycs DMCC keeps all information strictly confidential, following security standards and confidentiality principles outlined in our Terms and Conditions.

We remind our Clients that they remain responsible for fulfilling their personal and corporate tax obligations in their country of residence or domicile. Consultycs DMCC may assist in clarifying such obligations upon request.

PERSONAL DATA PROTECTION NOTICE

This Data Protection Notice (“Notice”) sets out how Consultycs DMCC (“Consultycs”, “we”, “us”, or “our”) may collect, use, disclose, or otherwise process personal data of our customers, in compliance with:

• Federal Law No. 5 of 2012 on Combatting Cybercrimes,
• Its amendment by Federal Law No. 12 of 2016, and
• Relevant provisions of the UAE Penal Code.

This Notice applies to all personal data under our possession or control, including that held by third-party organizations engaged by us to process data on our behalf.

Personal Data

“Customer” refers to an individual who:

• Contacts us to enquire about services, or
• Has entered into a contract with us for any of our services.

Personal data may include (but is not limited to):

• Name and identification details (Emirates ID, passport number, etc.)
• Contact information (address, email, telephone)
• Nationality, gender, date of birth, marital status
• Photographs, audio-visual information
• Employment and financial details (bank accounts, card details, etc.)
• Any information provided during KYC (Know Your Customer) checks.

Collection, Use, and Disclosure of Personal Data

We collect personal data only when:

• It is voluntarily provided by you (or your authorized representative), with clear notification of the purpose, and with your written consent, OR
• Collection and use are permitted or required under UAE law.

We may use your data for:

• Fulfilling obligations in connection with services you request
• Identity verification and KYC compliance
• Handling enquiries, applications, and complaints
• Managing our Client relationship with you
• Processing payments and transactions
• Sending updates, marketing information, and service announcements (with your consent)
• Compliance with UAE laws, regulations, and enforcement requests
• Business purposes directly related to the above

We may disclose your personal data to:

• Third-party service providers engaged by us to deliver services
• Relevant UAE or foreign governmental and regulatory authorities (where required by law)

We do not sell personal data to any third party.

Withdrawing Consent

You may withdraw consent for the collection, use, or disclosure of your personal data at any time by writing to our Data Protection Officer (details below). However, please note:

• Processing may take up to 20 business days.
• Withdrawal may impact our ability to continue providing services.
• Legal obligations may still require us to retain or use certain information.

Access to and Correction of Personal Data

You may request:

• Access to your personal data held by us, or
• Correction/updates to your personal data.

A reasonable fee may apply for access requests.

Protection of Personal Data

We implement administrative, physical, and technical measures to safeguard your information, including:

• Up-to-date antivirus protection
• Data Encryption
• Access control on a need-to-know basis

While no transmission method is 100% secure, Consultycs DMCC continuously reviews and enhances its information security measures.

Retention of Personal Data

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Data that no longer serves a business or legal purpose will be securely deleted.

Effect of Notice and Changes

This Notice applies in conjunction with any other notices, contracts, or consent clauses relevant to the collection, use, or disclosure of personal data by Consultycs DMCC.

We may update this Notice from time to time without prior notice. Updates will be reflected on this page, with the latest update date indicated. Continued use of our website and services signifies your acceptance of these changes.